Refund Policy

BeneFAQ is owned and operated by SchoolRIGHT, LLC and adheres to its guidelines regarding full or partial refund of parent application fees. 

Refund Policy

Last Updated: November 4, 2020

Refund Policy for BeneFAQ

Thank you for using BeneFAQ for the tuition aid verification of your school. Our company is owned by SchoolRIGHT, LLC., Grapeland, Texas, 75844

Each year you apply using the BenFAQ system requires a payment.

You may receive a full refund of your payment (minus any applicable service fees) within 30 days of making payment if the following apply:

  • You have not submitted your application.
  • You have submitted your application but no verification processing has begun.
  • You relocate from the area where you lived when you completed the BeneFAQ application and the school for which you applied is not within reasonable traveling distance.

We will not issue refunds for any other reason.

Our services require your prompt response to all emails requesting documentation to verify your income and expenses. Your account will close after 37 days of no response. Your account may be re-opened at no cost by contacting us.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email at customerservice@schoolright.net